Who's collecting the data?
Infinity Telecom s.r.o., reg. number: 04425715
What is the data collected for?
For the provision of telecommunication services, datacenter services, hosting, colocation, and other services to the customers.
Besides, data is collected in order to implement the Czech Republic legislation.
What data is collected?
Company information (registration and payment details), contact person details (name, e-mail, phone number) calls details, logs of authorization, payment info.
Who has access to the data?
Only our authorized employees. We share some data, which is legally required for DID numbers rental in some countries with third parties (our partners).
How long is the data stored?
CDRs are stored for at least 6 months in accordance with the law. Information on the processing of payments is stored for at least 10 years. Data with no legally regulated storage period is stored for 3 years after the termination of relations with the client.
What is the procedure of data removal?
You can delete data with a written request to our company. However, data with legally required storage period can't be deleted before expiration of the storage period.
How can I ask a question regarding personal data protection?
Send us e-mail to gdpr [аt] inftele [dot] com
Call you back?
from 09:00 to 17:00
at Prague timezone